Terms & Conditions
These Terms and Conditions govern your use of our e-commerce store and services related to the sale of pet treats. By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.
1. General Information
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Company Details: NutriXhila is a platform dedicated to providing high-quality pet treats.
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Eligibility: By using our services, you confirm that you are at least 18 years old or have the consent of a legal guardian to make purchases.
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Changes to Terms: NutriXhila reserves the right to amend these Terms and Conditions at any time. Updates will be posted on our website, and continued use of our services indicates acceptance of the updated terms.
2. Products and Orders
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Product Information:We strive to provide accurate descriptions of our products. However, we do not guarantee that the information is error-free, complete, or current. Images are for illustrative purposes only.
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Order Acceptance: All orders placed are subject to acceptance by NutriXhila. We reserve the right to refuse or cancel orders for any reason, including but not limited to product availability, errors in pricing or descriptions, or suspected fraud.
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Payment: Payments must be made through the methods specified on our website. All prices are in Ruppees [INR] and include applicable taxes unless stated otherwise.
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Cancellations and Modifications: Orders can be canceled or modified only if the request is made before the order has been processed. Contact our support team immediately for assistance.
3. Shipping and Delivery
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Shipping Policy : We ship to designated locations listed on our website. Shipping fees and delivery times will be communicated during the checkout process.
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Delivery Delays: NutriXhila is not responsible for delays caused by unforeseen circumstances such as natural disasters, courier delays, or customs clearance issues.
4. Returns and Refunds
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Return Policy :If you are not satisfied with your purchase, you may return it within 2 days of delivery, provided the product is unopened, unused, and in its original packaging.
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Refunds: Refunds will be processed once the returned product is received and inspected. Shipping fees are non-refundable.
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Exchanges: Exchanges are subject to product availability. Contact our support team to initiate an exchange request.
5. Use of Website
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Prohibited Activities :You agree not to use our website for unlawful purposes or activities that could harm NutriXhila, its users, or any third parties.
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Intellectual Property: All content on the NutriXhila website, including text, images, and logos, is the property of NutriXhila and is protected by intellectual property laws. Unauthorized use is prohibited.
6. Liability and Disclaimer
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Limitation of Liability :Nutrixhila is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
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Product Disclaimer: Our pet treats are manufactured under strict quality control, but NutriXhila does not guarantee suitability for all pets. Consult a veterinarian if your pet has specific dietary needs or allergies.
7. Contact Information
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Email :nutrixhilastore@gmail.com
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Phone: +91 93801 56256
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Address: SPARKLE CINE, Incubation Centre, JSS Pharmacy College, Bannimantap, Mysuru, Karnataka - 570015
Payment Methods
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Credit/Debit Cards
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Offline Payments